Tidewater Plantation Community Association, Inc.
c/o KA Diehl
P.O. Box 99249
Raleigh, NC 27624-9249

If you currently use an automatic draft to make your assessment payment, please write a personal check for the January payment and mail to the above address accompanied by the January coupon from the KA Diehl assessment coupons in the January mailing. Upon receipt of the form, please complete the form and either mail or fax to K. A. Diehl at the address and fax number that is reflected on the ACH form. The first auto draft should be activated for the February 1 payment.

Tidewater Plantation Community Association, Inc.
c/o KA Diehl
P.O. Box 99249
Raleigh, NC 27624-9249

Happy Holidays! TPCA Board of Directors

REMINDER: Plan to meet the new team at our Board meeting on January 5. There will be no Board workshop on 29 December because a quorum is not available due to holiday travel plans.

STOP Signs at Plantation Entry Gates

Stop signs were just installed for both the owner’s entry gate and for the visitor’s entry lane at the intersection of Spinnaker and Tidewater Drive. Please watch for turning vehicles at this intersection as drivers turn right or left onto Spinnaker Drive.

Over the past few months, we have been requesting that each property owner complete an Access Password form. The purpose for the access password is to ensure that the person calling the gatehouse is a property owner, rather than someone who may claim to be a property owner. The password replaces the lot number as a form of owner verification since lot numbers can be accessed by the general public. Please do not share your password with any family member who is not a resident of Tidewater.

When you call the Tidewater gatehouse to request access for a guest or service provider, you will need to state your access password. If you have not completed this Access Password form, please do so before November 1. The form is available on our owner website at www. Tidewaterhoa.org or in the TPCA administration office.

Beginning November 1, the security staff will ask for your access password when you call the gatehouse for assistance with allowing guests or a service provider access into Tidewater property. The Security officer will input the password in the Community Information database. If the password matches what is on file in the database, this confirms to the security officer that you are the property owner on the call. If the password does not match the database information, you will be told that the password does not match the database. Your request for guest entry or request will be denied. The security staff will not be able to view your password, only input the password you provide into the database for verification.

If you forget your password, please contact our Managing Agent for assistance by contacting or visiting the administration office.

Security Message Regarding Tidewater Vehicle Decals:

Effective November 1, owner vehicles entering the property without the new Tidewater vehicle decal will be delayed. You will be directed to go to the administration office and register your vehicle.

Currently, any vehicle entering the property with an old decal will be stopped and your name and decal number will be recorded by a security officer at the entry gate. Please follow his/her guidance and go to the administration office to register the vehicle and to have the old decal removed and the new decal installed. An audit of our database is in the process to help ensure that the information on file for you and your vehicles is correct. Please be aware that you may be contacted during the audit to verify information on file. Your cooperation is greatly appreciated.

Our intent is to reduce the risk of anyone entering Tidewater with a decal when in fact they are not a current property owner. The decal could have been left on a vehicle that may have been sold or the person is no longer a property owner.

These safety measures are being implemented to improve our entry system for the safety of you and your property.

A special thanks to all of you who have completed the Access Password form and the vehicle registration process.

Brenda Muldrow

TPCA President

Tidewater Credential Distribution Coming Soon!

It is our pleasure to announce that the Tidewater entry gate project has reached the point where we can begin the distribution of new Tidewater decals and RFID tags. Property owners will be able to enter Tidewater properties with a Tidewater decal and only one entry device, an RFID tag affixed to the windshield of the owner’s vehicle.

Plantation Gate: The new entry gate on the Plantation side for property owners will begin functioning with a temporary gate to allow owners to get accustomed to the gate. The permanent gate will be installed after the orientation timeframe is complete.

Bluff’s Gate: the entry gate for the Bluff’s is the same gate with a new reader that requires the RFID tag on the owner’s windshield to open the gate. The placement of the reader is to the right of the gate and requires that a vehicle travel more to the center and to the right in the entrance lane to ensure that the RFID reader can activate the gate opening.

Beach Cabana Gate: the Beach Cabana gate is the same gate with a new RFID reader that requires the RFID tag on the owner’s windshield to open the gate.

The Credential (Decal and RFID tag) distribution will be done by appointment.

Steps to follow to obtain a vehicle credential are as follows:

1. Read the Procedure for Vehicle Registration and Installation which provides step-by-step instructions for property owners and management staff.
2. Call the TPCA Administration office at 843-663-3500 to schedule an appointment for credential installation. The installation location is the TPCA Administration building.
3. Complete a Vehicle Credential Application form for each vehicle that you wish to have registered.
4. Complete the Access Password form. The access password is to be used when contacting security personnel to request access to Tidewater for visitors or service providers. The password can be from three to ten (3-10) characters (any combination of alpha and/or numeric).

Example: If you wish to call the Tidewater security number at 249-0909 to request that the Security personnel allow a guest or service provider to enter the property, you are to:

• State your name
• State your password

If the password given to the security officer matches your password on file in the database, the security officer will allow entry. If the password does not match your password on file, the security officer will decline entry. Please do not share your password with anyone to help keep the access system as secure as possible.

A password system is a more secure verification system than the current use of street address or lot number which is available to the general public.

How much are the credentials going to cost me? The new vehicle decal is at no cost to a current property owner. The first RFID tag is at no cost to a current property owner. Each additional RFID tag is issued at a cost of $27.00. Payment must be in the form of a check made payable to TPCA. Cash payment is not acceptable for accounting purposes. For properties with multiple owners, owners must decide who gets the first RFID tag at no cost. The Community management staff will not make that decision. The life of the RFID tag is approximately six years.

What about the FOB? Property owners will continue to use their assigned FOB to enter buildings and amenities within the Tidewater Plantation properties. FOBs will not work to open entry gates after the new credentials have been distributed. (Approximately 45 to 60 days from the first distribution appointment date).

Why the new decal? The current decals allowed property owners to transfer them to other vehicles without damaging the decal or they were left on cars which gives access to Tidewater to non-property owners. This situation has left our databases with inaccurate information and gaps in our entry system. The new decal is destructible and cannot be transferred to another vehicle.

What happens if I do not wish to purchase additional RFID tags over and above the one RFID tag provided at no cost? The decision is the property owner’s decision to make. A vehicle without an RFID tag must travel through the visitor gate at the Plantation side of the property. Security personnel cannot open the Owner’s entry gate manually for owners without RFID tags. To gain access to the Bluff’s gate, an owner without an RFID tag must check in with the security personnel on duty. Entry at the Beach Cabana is limited to RFID equipped vehicles only. Street parking is available.

What if I sell or trade a vehicle? Remove the TW decal and the RFID tag from the old vehicle and return the decal and RFID to the TPCA administration office. If another vehicle needs to be registered, a Vehicle Credential Application form must be completed. There will be no charge for the newly issued TW decal. A new RFID is issued at a cost of $27.00. Payment must be in the form of a check made payable to TPCA.

If the old TW decal and/or RFID tag are not returned to the TPCA Administration office, there will be a charge of $50.00 each.

What if I am a property owner that sometimes travels to Tidewater in a rental car versus my personal car? A temporary RFID tag may be reserved by non-resident property owners for a short term (two weeks or less). Arrangements for the use of the RFID tag are made by contacting the Managing Agent during normal business hours. A refundable Fifty dollar ($50) deposit is required for the use of the temporary RFID tag. If the RFID tag is not returned, it will result in forfeiture of the deposit.

Why do I need an access password? This password is to tighten our security procedures to ensure that unauthorized visitors cannot enter Tidewater Plantation properties. It also provides verification that a caller can be matched to the property owner when requesting assistance from security personnel.

What if I want to change or delete a password? Please complete an Access Password form and submit to the TPCA Administration office.

Where can I get a Vehicle Credential Application or an Access Password Form? Forms accompany this message. They are readily available on the Tidewater Owner’s website or at the TPCA Administration office. Forms will also be available at the Plantation Gatehouse until the end of July.

Miscellaneous Information

Help Wanted
The following committees are looking for volunteers to assist them in support of the Tidewater Community. The Committee Chairperson is listed as contact if you would like to get additional information on their needs.

Wanted:The IT Committee can always use additional people who have computer and network skills. Contact Greg Solowey, gsolowey@gmail.com or call 249-9737.

The Tidewater Board of Directors and Communication Committee occasionally send out time sensitive information to you via email broadcast. We limit the number of broadcasts and send only those that we believe are important to our property owners. If you are not getting emails from us, please send your name, address, and email address to Communication@Tidewaterhoa.org and we’ll enter it in our property owner’s database.

All owners who have visitors (cleaning people, service personnel, or just guests) who need access to the community can pre-register their visitors. Click Here to pre- register! Your visitor information will be recorded and will then be available on the Gate House computer. When those guests arrive they will be permitted to enter the property without you calling ahead or the guard having to take the time to call you for permission for each visit. You can always add or remove names from your authorized list of guests. The forms will be available on the web site and at the Administration Building.

To update your mailing address, email address, phone numbers, or to add yourself to the 2012 Directory in our homeowner’s database, please use the following instructions:

• Go To: www.tidewaterhoa.org
• On the left hand side of the page, click on the words ‘click here to update your profile’.
• On the next screen, enter your email address and password in the boxes in the center of the page (the boxes are just above the words “log here for profile update”).
• Click on Log in.
• On the next screen, click on Click to Authenticate. You will immediately be taken to the page where you update your personal information. Correct any information necessary, including the section called TW Primary Phone Book Directory Information and make your updates. When you enter your phone number, do not use any dashes or other symbols; enter the number as a 10-digit string without dashes or parenthesis.
• When you have made the necessary changes, scroll to the bottom of the page and click on Update.

If you cannot make the changes, you can send a note to userupdate@tidewaterhoa.org and provide your updated information to us. You may also send questions or comments to communication@tidewaterhoa.org.

Tidewater Clubhouse Grille News

Great New menu for the Grille
See TIDEWATER GRILL section of website for information on specials
Hours: 11-6pm Sunday through Thursday
11-8pm Friday
11-9 pm Saturday